What are people saying about MagicBreaks
Average Customer Rating: 4.8/5
Independent Service Rating based on 147 verified reviewsRead all reviews
Independent Service Rating based on 147 verified reviews
"Faye provided a great service. Promptly booking us a cruise, keeping in touch and sorting things out very efficiently. Magic Breaks have been great with refunds in the pandemic, I have full faith in them."
Thank you for sharing this feedback with us on your recent booking experience, we wish you a magical cruise.
"Magic Breaks travel sales consultant, Amy Stevens, went above and beyond to make sure we could have the holiday we wanted. Exceptional service. Thank you Amy!"
Thank you for sharing your feedback with us. We will pass on your kind comments to Amy. We wish you a magical holiday.
"Rachel at the other end the phone was more than helpful, she answered all my questions and was confident to go ahead with booking"
Thank you for the 5* review and great feedback. We hope you have a magical holiday!
"The Customer support i received helped me through each stage of my booking was excellent. I now have the perfect surprise for my children."
Thank you for taking the time to leave a review of your customer service experience with us. We wish you a magical holiday and hope the children love their surprise!
"The original trip has been delayed/cancelled now due to COVID restrictions and closure of Disneyland Paris but Faye Foat was always very professional and responsive to any questions or concerns that we had."
Thank you for taking the time to leave your feedback with us. If you have some further feedback on how we could have achieved 5* we would love to hear it? We're always trying to improve our customers experience and strive to offer 5* service to all our customers.
"Second time booking with magicbreaks as our first trip was cancelled, after receiving a refund thought we’d try again......very helpful staff and great service"
We're so pleased to hear you have chosen to re-book with us. We wish you a magical holiday!
"Have been using magic breaks for a few years now and always found them very competitive and have a great customer service!!"
Thank you for the 5* review. It's great to hear you have booked with us before. We hope to hear from you again soon.
"They sorted a problem out straight away for me , Very quick to reply to my email.Very good customer service ."
That's great to hear! We wish you a magical holiday and hope to hear from you again soon.
"Used the website and live chat function, they were great helped me find the right break and the best deal they had!"
Thank you for sharing your feedback with us, we're really pleased to hear our website and live chat function were useful to you. We wish you a magical holiday with us.
"Fantastic service Very friendly informative knowledgeable service.Always replied when I emailed Great communications."
Thank you for sharing this great feedback, we really appreciate hearing your thoughts on your experience when booking with us.